| Is customer participation in value creation a double-edged sword? Evidence from professional financial services across cultures KW Chan, CK Yim, SSK Lam Journal of marketing 74 (3), 48-64, 2010 | 1486 | 2010 |
| Cognition-based and affect-based trust as mediators of leader behavior influences on team performance. J Schaubroeck, SSK Lam, AC Peng Journal of applied psychology 96 (4), 863, 2011 | 1372 | 2011 |
| Embracing transformational leadership: team values and the impact of leader behavior on team performance. J Schaubroeck, SSK Lam, SE Cha Journal of applied psychology 92 (4), 1020, 2007 | 1011 | 2007 |
| Relationship between organizational justice and employee work outcomes: a cross‐national study SSK Lam, J Schaubroeck, S Aryee Journal of organizational behavior 23 (1), 1-18, 2002 | 694 | 2002 |
| SERVQUAL: A tool for measuring patients' opinions of hospital service quality in Hong Kong SSK Lam Total quality management 8 (4), 145-152, 1997 | 607 | 1997 |
| Instrumental values of organizational citizenship behavior for promotion: a field quasi-experiment. C Hui, SSK Lam, KKS Law Journal of Applied Psychology 85 (5), 822, 2000 | 590 | 2000 |
| Organizational citizenship behavior: Comparing perspectives of supervisors and subordinates across four international samples. SSK Lam, C Hui, KS Law Journal of applied psychology 84 (4), 594, 1999 | 521 | 1999 |
| Participative decision making and employee performance in different cultures: The moderating effects of allocentrism/idiocentrism and efficacy SSK Lam, XP Chen, J Schaubroeck Academy of management Journal 45 (5), 905-914, 2002 | 492 | 2002 |
| Do customers and employees enjoy service participation? Synergistic effects of self-and other-efficacy CK Yim, KW Chan, SSK Lam Journal of marketing 76 (6), 121-140, 2012 | 471 | 2012 |
| Comparing lots before and after: Promotion rejectees' invidious reactions to promotees J Schaubroeck, SSK Lam Organizational Behavior and Human Decision Processes 94 (1), 33-47, 2004 | 445 | 2004 |
| How similarity to peers and supervisor influences organizational advancement in different cultures J Schaubroeck, SSK Lam Academy of management Journal 45 (6), 1120-1136, 2002 | 422 | 2002 |
| Collective efficacy versus self-efficacy in coping responses to stressors and control: a cross-cultural study. J Schaubroeck, SSK Lam, JL Xie Journal of Applied Psychology 85 (4), 512, 2000 | 414 | 2000 |
| Psychological contract breaches, organizational commitment, and innovation-related behaviors: a latent growth modeling approach. TWH Ng, DC Feldman, SSK Lam Journal of applied Psychology 95 (4), 744, 2010 | 397 | 2010 |
| The effects of job complexity and autonomy on cohesiveness in collectivistic and individualistic work groups: a cross‐cultural analysis DC Man, SSK Lam Journal of Organizational Behavior: The International Journal of Industrial …, 2003 | 353 | 2003 |
| Quality management and job satisfaction: an empirical study SSK Lam International Journal of Quality & Reliability Management 12 (4), 72-78, 1995 | 252 | 1995 |
| Measuring service quality: a test-retest reliability investigation of SERVQUAL SSK Lam, KS Woo International Journal of Market Research 39 (2), 381, 1997 | 218 | 1997 |
| Group citizenship behaviour conceptualization and preliminary tests of its antecedents and consequences XP Chen, SSK Lam, SE Naumann, J Schaubroeck Management and Organization Review 1 (2), 273-300, 2005 | 205 | 2005 |
| Organizational citizenship behavior and counterproductive work behavior: Do males and females differ? TWH Ng, SSK Lam, DC Feldman Journal of vocational behavior 93, 11-32, 2016 | 198 | 2016 |
| Theories of job stress and the role of traditional values: a longitudinal study in China. JL Xie, J Schaubroeck, SSK Lam Journal of Applied Psychology 93 (4), 831, 2008 | 198 | 2008 |
| Responses to formal performance appraisal feedback: The role of negative affectivity. SSK Lam, MSM Yik, J Schaubroeck Journal of Applied Psychology 87 (1), 192, 2002 | 191 | 2002 |
