| We survived this! What managers could learn from SMEs who successfully navigated the Greek economic crisis E Kottika, A Özsomer, P Rydén, IG Theodorakis, K Kaminakis, KG Kottikas, ... Industrial Marketing Management 88, 352-365, 2020 | 141 | 2020 |
| Hospitality servicescape effects on customer-employee interactions: A multilevel study K Kaminakis, K Karantinou, C Koritos, S Gounaris Tourism Management 72, 130-144, 2019 | 89 | 2019 |
| Linking internal marketing with customer outcomes A Boukis, K Kaminakis, A Siampos, I Kostopoulos Marketing Intelligence & Planning 33 (3), 394-413, 2015 | 70 | 2015 |
| Demographic analysis of residents’ support for tourism development in the UAE: A Bayesian structural equation modeling multigroup approach A Papastathopoulos, SZ Ahmad, N Al Sabri, K Kaminakis Journal of Travel Research 59 (6), 1119-1139, 2020 | 62 | 2020 |
| What services do Muslim tourists want? Uncovering nonlinear relationships and unobserved heterogeneity A Papastathopoulos, K Kaminakis, C Mertzanis Tourism Management Perspectives 35, 100720, 2020 | 41 | 2020 |
| The impact of service delivery system effectiveness on service quality: A hierarchical approach G Lodorfos, G Kostopoulos, K Kaminakis International Journal of Business Performance Management 16 (2-3), 169-181, 2015 | 32 | 2015 |
| Unveiling front-line employees’ brand construal types during corporate brand promise delivery: A multi-study analysis A Boukis, K Punjaisri, JMT Balmer, K Kaminakis, A Papastathopoulos Journal of Business Research 131, 673-685, 2021 | 24 | 2021 |
| Antecedents of customer loyalty in the mobile telecommunication market. A cross-cultural investigation I Rizomyliotis, K Konstantoulaki, K Kaminakis, A Giovanis, ... Academy of Marketing Studies Journal 22 (4), 2018 | 17 | 2018 |
| The mediating role of self-concept discrepancy in the relationship between values and personal based motivation of luxury products consumers K Kaminakis, K Karantinou, A Boukis Procedia-Social and Behavioral Sciences 148, 619-624, 2014 | 15 | 2014 |
| Exploring the fuzzy front-end of the new service development process–a conceptual framework A Boukis, K Kaminakis Procedia-Social and Behavioral Sciences 148, 348-353, 2014 | 8 | 2014 |
| Highlighting the role of servicescapes and organizational climate on employees’ performance K Kaminakis, S Gounaris, A Boukis Marketing Dynamism & Sustainability: Things Change, Things Stay the Same …, 2015 | 2 | 2015 |
| An investigation of the effects of the service environment on employee-customer interactions K Karadinou, S Gounaris, C Koritos, K Kaminakis 13th International Research Conference in Service Management, 2014 | 2 | 2014 |
| How do different service employees deliver the brand to consumers? An Abstract A Boukis, K Kaminakis, A Papastathopoulos, K Punjaisri, J Balmer Back to the Future: Using Marketing Basics to Provide Customer Value …, 2018 | 1 | 2018 |
| Enhancing customer perceived service quality through IMO diffusion A Boukis, S Gounaris, G Kostopoulos, K Kaminakis Marketing Dynamism & Sustainability: Things Change, Things Stay the Same …, 2015 | 1 | 2015 |
| LINKING IMO WITH DIFFERENT FIT TYPES AND WILLINGNESS TO REPORT SERVICE COMPLAINTS A Boukis, S Gounaris, K Kaminakis Marketing in the Socially-Networked World: Challenges of Emerging, Stagnant …, 2012 | 1 | 2012 |
| Tourism Management Perspectives A Papastathopoulos, K Kaminakis, C Mertzanis Tourism Management 35, 100720, 2020 | | 2020 |
| Enhancing the Performance of Service Providers in Emerging Markets: An Empirical, Cross-Cultural, Multi-Group Investigation of Customer Loyalty in the UAE Mobile … I Rizomyliotis, K Konstantoulaki, K Kaminakis, A Papastathopoulos, ... 2nd International Conference on Organization & Management, Abu Dhabi, UAE., 2016 | | 2016 |
| Enhancing the Performance of Service Providers in Emerging Markets: An Empirical, Cross-Cultural, Multi-Group Investigation of Customer Loyalty in the UAE Mobile … K Konstantoulaki, I Rizomyliotis, K Kaminakis, A Papastathopoulos, ... 2nd International Conference on Organization & Management, 2016 | | 2016 |
| Enhancing Contact Employees’ Fit With Their Environment and Willingness to Report Service Complaints A Boukis, G Kostopoulos, I Katsaridou, K Kaminakis Ideas in Marketing: Finding the New and Polishing the Old: Proceedings of …, 2015 | | 2015 |
| Shaping Contact Employee Extra-Role Performance Through Imo Adoption A Boukis, K Kaminakis, K Lionakis Marketing Dynamism & Sustainability: Things Change, Things Stay the Same …, 2015 | | 2015 |
