| Accommodation prices on Airbnb: effects of host experience and market demand F Magno, F Cassia, MM Ugolini The TQM Journal 30 (5), 608-620, 2018 | 89 | 2018 |
| The effects of goods-related and service-related B2B brand images on customer loyalty F Cassia, N Cobelli, M Ugolini Journal of Business & Industrial Marketing 32 (5), 722-732, 2017 | 75 | 2017 |
| Using critical incident technique (CIT) to capture the voice of the student JA Douglas, R McClelland, J Davies, L Sudbury The TQM Journal 21 (4), 305-318, 2009 | 67 | 2009 |
| The perceptions of Italian farmers’ market shoppers and strategic directions for customer-company-territory interaction (CCTI) F Cassia, M Ugolini, A Bonfanti, C Cappellari Procedia-Social and Behavioral Sciences 58, 1008-1017, 2012 | 51 | 2012 |
| A conceptual service quality map: The value of a wide opened perspective C Baccarani, M Ugolini, A Bonfanti Atti del Convegno Organizational Excellence in Service, University of …, 2010 | 48 | 2010 |
| University dropout: a problem and an opportunity MM Ugolini SINERGIE 9, 1999 | 35 | 1999 |
| Service-based vs. goods-based positioning of the product concept: effects on customer perceived value F Cassia, MM Ugolini, N Cobelli, L Gill The TQM Journal 27 (2), 247-255, 2015 | 34 | 2015 |
| Factors that influence intent to adopt a hearing aid among older people in I taly N Cobelli, L Gill, F Cassia, M Ugolini Health & social care in the community 22 (6), 612-622, 2014 | 32 | 2014 |
| Exploring city image: Residents’ versus tourists’ perceptions F Cassia, V Vigolo, MM Ugolini, R Baratta The TQM Journal 30 (5), 476-489, 2018 | 31 | 2018 |
| Does this fit my style? The role of self-congruity in young women’s repurchase intention for intimate apparel V Vigolo, MM Ugolini Journal of Fashion Marketing and Management: An International Journal 20 (4 …, 2016 | 26 | 2016 |
| A five-senses perspective to quality in hospitals M Maria Ugolini, C Rossato, C Baccarani The TQM Journal 26 (3), 284-299, 2014 | 25 | 2014 |
| The effects of travel motivation on satisfaction: The case of older tourists V Vigolo, F Simeoni, F Cassia, MM Ugolini International Journal of Business and Social Science 9 (2), 19-30, 2018 | 23 | 2018 |
| Tecnologie dell’informazione e fiducia: la nuova sfida per l’impresa MM Ugolini Sinergie 50, 1999 | 23 | 1999 |
| La natura dei rapporti tra imprese nel settore delle calze per donna MM Ugolini Cedam, 1995 | 23 | 1995 |
| Active ageing of elderly consumers: insights and opportunities for future business strategies G Guido, MM Ugolini, A Sestino SN Business & Economics 2 (1), 8, 2022 | 20 | 2022 |
| Impact of voluntary product recalls on utilitarian and hedonic attitudes: Is it the same for all brands? F Magno, F Cassia, M Ugolini Australian Journal of Management 42 (1), 161-174, 2017 | 18 | 2017 |
| Older tourists' travel motivations and overall satisfaction at the destination: The case of Sirmione V Vigolo, F Simeoni, F Cassia, MM Ugolini 20th Excellence in Services International Conference-Conference Proceedings …, 2017 | 16 | 2017 |
| Il cliente nell’agenzia viaggi F Brunetti, F Testa, MM Ugolini SINERGIE, 181-211, 2005 | 16 | 2005 |
| The perceived effectiveness of social couponing campaigns for hotels in Italy F Cassia, F Magno, M Ugolini International Journal of Contemporary Hospitality Management 27 (7), 1598-1617, 2015 | 15 | 2015 |
| Le scelte competitive nell'evoluzione delle attese sociali C Baccarani, F Testa, MM Ugolini Sinergie, 197-214, 1993 | 13 | 1993 |
Fabio CassiaUniversity of VeronaEmail verificata su univr.it
