Service recovery for moderate and high involvement services S Bambauer-Sachse, LE Rabeson Journal of Services Marketing 29 (5), 331-343, 2015 | 66 | 2015 |
Determining adequate tangible compensation in service recovery processes for developed and developing countries: The role of severity and responsibility S Bambauer-Sachse, L Rabeson Journal of Retailing and Consumer Services 22, 117-127, 2015 | 55 | 2015 |
Couple ethical purchase behavior and joint decision making: Understanding the interaction process and the dynamics of influence L Rabeson, C Paraschiv, L Bertrandias, R Chenavaz Sustainability 14 (13), 8105, 2022 | 9 | 2022 |
The role of transactionality of mobile branded apps in brand experience and its impact on loyalty D Plotkina, L Rabeson Journal of Brand Management 29 (5), 470-483, 2022 | 7 | 2022 |
Apprenticeship Management in Africa: The Case of Madagascar L Ramboarison‐Lalao, L Rabeson The Success of Apprenticeships: Views of Stakeholders on Training and …, 2020 | 4* | 2020 |
Let's get engaged! Crossing the threshold of marketing’s engagement era: Proceedings of the 2014 Academy of Marketing Science (AMS) Annual Conference MW Obal, N Krey, C Bushardt Springer, 2015 | 4 | 2015 |
Environmentally responsible values, attitudes and behaviours of Indian consumers R Majumder, D Plotkina, L Rabeson Environmental Values 32 (4), 433-468, 2023 | 3 | 2023 |
KALPITA BHAR PAUL 379 R LUQUE-LORA, R MAJUMDER, D PLOTKINA, L RABESON, ... | | 2023 |
TRAIN AND ENTERTAIN ME. EXPERIENCE WITH A NIKE NON-COMMERCIAL APPLICATION. L Rabeson, D Plotkina 2020 AMA Summer Academic Conference, 166, 2020 | | 2020 |
When Does the Value of Compensation Matter in Service Recovery? S Bambauer-Sachse, LE Rabeson Let’s Get Engaged! Crossing the Threshold of Marketing’s Engagement Era …, 2015 | | 2015 |
Les compensations tangibles comme stratégies de réparation de service LE Rabeson | | 2015 |
Les compensations tangibles comme stratégies de réparation de service: l'influence des facteurs situationnels, des caractéristiques du client et du service: études empiriques LE Rabeson Université de Fribourg, 2015 | | 2015 |