Patrícia Moura Sá
Patrícia Moura Sá
Professora, Faculdade de Economia, Universidade de Coimbra
Verified email at fe.uc.pt
Title
Cited by
Cited by
Year
Kanji's business scorecard
GK Kanji, PM e Sá
Total quality management 13 (1), 13-27, 2002
3112002
Are TQM principles supporting innovation in the Portuguese footwear industry?
A Abrunhosa, PME Sá
Technovation 28 (4), 208-221, 2008
2702008
Are TQM principles supporting innovation in the Portuguese footwear industry?
A Abrunhosa, PME Sá
Technovation 28 (4), 208-221, 2008
2702008
Measuring leadership excellence
GK Kanji, PM e Sa´
Total Quality Management 12 (6), 701-718, 2001
1392001
Performance measurement andbusiness excellence: The reinforcing link for the public sector
G Kanji, P Moura E Sá
Total Quality Management & Business Excellence 18 (1-2), 49-56, 2007
952007
Sustaining healthcare excellence through performance measurement
G Kanji, P Moura e Sá
Total Quality Management & Business Excellence 14 (3), 269-289, 2003
872003
Local government financial transparency in Portugal and Italy: A comparative exploratory study on its determinants
S Jorge, PM Sa, AF Pattaro, RP Lourenço
13th Biennial CIGAR conference, bridging public sector and non-profit sector …, 2011
832011
Kanji's business scorecard
GK Kanji, P Moura E Sá
Total Quality Management 12 (7-8), 898-905, 2001
792001
Kanji's business scorecard
GK Kanji, P Moura E Sá
Total Quality Management 12 (7-8), 898-905, 2001
792001
The role of TQM practices in technological innovation: The Portuguese footwear industry case
P Moura E Sá, A Abrunhosa
Total Quality Management & Business Excellence 18 (1-2), 57-66, 2007
722007
The role of TQM practices in technological innovation: The Portuguese footwear industry case
P Moura E Sá, A Abrunhosa
Total Quality Management & Business Excellence 18 (1-2), 57-66, 2007
712007
Online transparency for accountability: One assessing model and two applications
RP Lourenço, S Jorge, AF Pattaro
USA 11, 280-292, 2013
532013
Climate perceptions and the customer orientation of frontline service employees
FJ Coelho, MG Augusto, AF Coelho, PM Sá
The Service Industries Journal 30 (8), 1343-1357, 2010
502010
The development of an ideal kindergarten through concept engineering/quality function deployment
PM e Sa, P Saraiva
Total Quality Management 12 (3), 365-372, 2001
472001
Modernização administrativa e gestão da qualidade: um estudo empírico nos municípios portugueses
PM Sá, O Sintra
Faculdade de Economia da Universidade de Coimbra, 2008
422008
Finding the path to organizational excellence in Portugese local government: A performance measurement approach
TP Mani, PM e Sá, G Kanji
Total Quality Management & Business Excellence 14 (4), 491-505, 2003
372003
Finding the path to organizational excellence in Portugese local government: A performance measurement approach
TP Mani, PM e Sá, G Kanji
Total Quality Management & Business Excellence 14 (4), 491-505, 2003
372003
Introdução à Gestão de Organizações-3ª Edição
J Lisboa, A Coelho, F Coelho, F Almeida
Vida Economica Editorial, 2011
322011
Leadership for excellence in the Portuguese municipalities: Critical success factors, measurements and improvement strategies
PM e Sá, G Kanji
Total Quality Management & Business Excellence 14 (2), 131-139, 2003
322003
Assessing customer satisfaction and loyalty in the retail sector
AR Biscaia, MJ Rosa, PM e Sá, CS Sarrico
International Journal of Quality & Reliability Management, 2017
302017
The system can't perform the operation now. Try again later.
Articles 1–20