| Consumer trust and confidence in the compliance of Islamic banks S Ashraf, J Robson, Y Sekhon Journal of Financial Services Marketing 20 (2), 133-144, 2015 | 31 | 2015 |
| Addressing the research needs of the insurance sector J Robson, Y Sekhon International Journal of Bank Marketing, 2011 | 23 | 2011 |
| Selective demarketing: When customers destroy value JD Farquhar, J Robson Marketing Theory 17 (2), 165-182, 2017 | 22 | 2017 |
| Retaining customer satisfaction in turbulent times EH Fram, MS McCarthy International Journal of Bank Marketing, 2011 | 18 | 2011 |
| General insurance marketing: A review and future research agenda J Robson Journal of Financial Services Marketing 20 (4), 282-291, 2015 | 11 | 2015 |
| Megaspores with multifurcate and bifurcate processes from Old Red Sandstone facies of Tournasian age, from the Taff Gorge, South Glamorgan, Wales KC Allen, J Robson New Phytologist 88 (2), 387-398, 1981 | 11 | 1981 |
| Triangulation in industrial qualitative case study research: Widening the scope J Farquhar, N Michels, J Robson Industrial Marketing Management 87, 160-170, 2020 | 10 | 2020 |
| The importance of service quality in British Muslim’s choice of an Islamic or non-Islamic bank account N Abdullrahim, J Robson Journal of Financial Services Marketing 22 (2), 54-63, 2017 | 10 | 2017 |
| Working up a debt: students as vulnerable consumers J Robson, JD Farquhar, C Hindle Journal of Marketing for Higher Education 27 (2), 274-289, 2017 | 7 | 2017 |
| The influence of national culture and industry structure on grocery retail customer loyalty MDS Kanakaratne, J Bray, J Robson Journal of Retailing and Consumer Services 54, 102013, 2020 | 6 | 2020 |
| A brave new world: Branding in financial services J Farquhar, J Robson Routledge Companion to Financial Services Marketing. Routledge, 2014 | 6 | 2014 |
| Understanding the strain of inter-personal relationships on employees J Robson, Y Sekhon, HS Ning Journal of Business & Industrial Marketing, 2016 | 5 | 2016 |
| A conceptual framework for classifying and understanding relationship marketing within schools HPS Yang, J Robson The Management and Leadership of Educational Marketing: Research, Practice …, 2012 | 4 | 2012 |
| 2 Co-creating brand identity J Robson, SK Roy, C Chapleo, HPS Yang Strategic Brand Management in Higher Education, 2, 2019 | 3 | 2019 |
| Senior management perceptions of aspirational groups: A study of the UK general insurance market J Robson, H van der Heijden Journal of Business Research 69 (8), 2731-2738, 2016 | 2 | 2016 |
| Revisiting the mediating effect of normative commitment in B2B bank relationships in Nigeria M Ojeme, J Robson International Journal of Bank Marketing, 2020 | 1 | 2020 |
| The Intellectual Property Implications of the Development of Industrial 3D Printing D Mendis, J Nordemann, R Ballardini, H Brorsen, MDC Calatrava Moreno, ... European Commission, 2020 | 1 | 2020 |
| Conceptualising a multi-level Integrative model for trust repair J Memery, J Robson, S Birch-Chapman | 1 | 2019 |
| For Me, My Parents Come First: Role and Religious Identity in Consumer Bank Choice in Pakistan: An Abstract S Ashraf, J Robson, J Farquhar Academy of Marketing Science World Marketing Congress, 915-916, 2018 | 1 | 2018 |
| The role of the salesforce in gathering customer intelligence: A view from the general insurance sector J Robson Academy of Marketing, 2015 | 1 | 2015 |
