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Ylenia CAVACECE
Ylenia CAVACECE
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Titolo
Citata da
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Anno
A systematic mapping study on customer loyalty and brand management
A Moretta Tartaglione, Y Cavacece, G Russo, G Granata
Administrative Sciences 9 (1), 8, 2019
1202019
The excellence of patient-centered healthcare: Investigating the links between empowerment, co-creation and satisfaction
A Moretta Tartaglione, Y Cavacece, F Cassia, G Russo
The TQM Journal 30 (2), 153-167, 2018
712018
Empowering patients to co-create a sustainable healthcare value
G Russo, A Moretta Tartaglione, Y Cavacece
Sustainability 11 (5), 1315, 2019
642019
An overview of the contribution of systems thinking within management and marketing
R Bruni, L Carrubbo, Y Cavacece, D Sarno
Social dynamics in a systems perspective, 241-259, 2018
312018
Service system platforms to improve value co-creation: Insights for translational medicine
L Carrubbo, R Bruni, Y Cavacece, A Moretta Tartaglione
System Theory and Service Science: Integrating three perspectives in a new …, 2015
272015
Patient empowerment for healthcare service quality improvements: a value co-creation view
F Polese, AM Tartaglione, Y Cavacece
Proceedings of the 19th Toulon-Verona International Conference Excellence in …, 2016
222016
Publication performance and trends in Total Quality Management research: a bibliometric analysis
YS Ho, Y Cavacece, A Moretta Tartaglione, A Douglas
Total Quality Management & Business Excellence 34 (1-2), 97-130, 2023
212023
Enabling value co-creation in healthcare through blockchain technology
T Russo-Spena, C Mele, Y Cavacece, S Ebraico, C Dantas, P Roseiro, ...
International Journal of Environmental Research and Public Health 20 (1), 67, 2022
112022
Banking services for SMEs' internationalization: evaluating customer satisfaction
V Formisano, AM Tartaglione, M Fedele, Y Cavacece
The TQM Journal 33 (3), 662-680, 2020
82020
Analyzing the role of dynamic capabilities in the internationalization of gradual global SMEs
AM Tartaglione, V Sanguigni, Y Cavacece, M Fedele, S Lazio
International Business Research 12 (12), 61-73, 2019
72019
Service innovation for customer engagement in the Italian banking sector: a case study
V Formisano, Y Cavacece, M Fedele, AM Tartaglione, A Douglas
Predicting Trends and Building Strategies for Consumer Engagement in Retail …, 2019
72019
How the environmental complexity affects forecasting in retail? Actual research trends.
AM Tartaglione, R Bruni, M Bozic, Y Cavacece
Journal of Marketing Trends (1961-7798) 5 (2), 2018
52018
The impact of electronic word-of-mouth management in hotel ecosystem: insights about managers' decision-making process
MC Berne Manero, A Moretta Tartaglione, G Russo, Y Cavacece
Journal of Intellectual Capital 24 (1), 227-256, 2023
42023
Blockchain technology and Artificial Intelligence for value co-creation in healthcare
Y Cavacece, S Ebraico, TR Spena, C Mele, D Leone, F Schiavone, ...
2022 IEEE International Conference on Metrology for Extended Reality …, 2022
32022
Investigating the links between the use of the internet, value co-creation, and customer satisfaction in the banking sector
V Formisano, AM Tartaglione, M Fedele, Y Cavacece
Sinergie Italian Journal of Management 38 (1), 209-230, 2020
32020
Market dynamics: a complex adaptive system view
R Bruni, L Carrubbo, Y Cavacece, M Di Muro
Tiziana Russo-Spenaand Cristina Mele, 604, 2016
32016
Evaluating retailers’ services on social media for customer engagement: An application of Kano model
A Moretta Tartaglione, Y Cavacece
proceedings of the 20th International Conference on Research in the …, 2019
22019
Smart Healthcare and Value Co-creation: The Service Science Perspective to Healthcare Quality Improvements
G Russo, AM Tartaglione, Y Cavacece
International Journal of Business Administration 10 (6), 2019
22019
The excellence of patient-centred healthcare: investigating the links between satisfaction, co-creation and empowerment
AM Tartaglione, Y Cavacece, F Cassia, G Russo
The TQM Journal 30, 153-167, 2018
12018
Service perspectives’ trends in marketing research: a bibliometric analysis
F Polese, A Moretta Tartaglione, Y Cavacece, D Sarno
Proceedings of the International Marketing Trends Conference, 2017
12017
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