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Roberta Minazzi
Titolo
Citata da
Citata da
Anno
Web reviews influence on expectations and purchasing intentions of hotel potential customers
AG Mauri, R Minazzi
International journal of hospitality management 34, 99-107, 2013
9092013
Social media marketing in tourism and hospitality
R Minazzi
Springer International Publishing Switzerland, 2015
4182015
The influence of e-word-of-mouth on hotel occupancy rate
G Viglia, R Minazzi, D Buhalis
International Journal of Contemporary Hospitality Management 28 (9), 2035-2051, 2016
3932016
Humanize your business. The role of personal reputation in the sharing economy
AG Mauri, R Minazzi, M Nieto-García, G Viglia
International Journal of Hospitality Management 73, 36-43, 2018
1672018
A Review of Literature on the Gaps Model on Service Quality: A 3-Decades Period: 1985–2013
A.G. Mauri, R. Minazzi, S. Muccio
International Business Research 6 (12), 134-144, 2013
1152013
Hotel classification systems: a comparison of international case studies
R Minazzi
Acta Universitatis Danubius. Œconomica 6 (4), 64-86, 2010
722010
Investigating social media marketing in the hospitality industry: Facebook and European hotels
R Minazzi, S Lagrosen
Information and Communication Technologies in Tourism 2014: Proceedings of …, 2013
552013
Mobile technologies effects on travel behaviours and experiences: a preliminary analysis
R Minazzi, AG Mauri
Information and Communication Technologies in Tourism 2015: Proceedings of …, 2015
462015
Customer satisfaction surveys in the hospitality industry: a comparison of international hotel chains questionnaires
R Minazzi
Proceedings of the 11th Toulon-Verona international conference on quality in …, 2008
192008
The impact of hotel reviews posted by guests on customers’ purchase process and expectations
AG Mauri, R Minazzi
Proceedings 14th Toulon-Verona Conference "Excellence in Services", 2011
142011
The digitization of word-of-mouth
R Minazzi, R Minazzi
Social Media Marketing in Tourism and Hospitality, 21-45, 2015
132015
Social media impacts on travel suppliers: Social media marketing
R Minazzi, R Minazzi
Social media marketing in tourism and hospitality, 77-126, 2015
122015
Social media metrics and analysis
R Minazzi, R Minazzi
Social media marketing in tourism and hospitality, 137-163, 2015
112015
Social Media and Revenue Management
R Minazzi
in Mauri A.G., Hotel Revenue Management Principles and Practices, 2012
82012
Mobile social media marketing in tourism
R Minazzi, R Minazzi
Social media marketing in tourism and hospitality, 127-135, 2015
62015
Social media impacts on travelers
R Minazzi, R Minazzi
Social media marketing in tourism and hospitality, 47-76, 2015
62015
Social media approaches and communication strategies in tourism
R Minazzi
Handbook of e-tourism, 1363-1389, 2022
52022
Comunicazione e competizione, due elementi per un’integrazione del modello dei gap sulla qualità dei servizi (Communication and competition, two elements for an integration of …
AG Mauri, R Minazzi, S Muccio
Sinergie Italian Journal of Management 30 (Sep-Dec), 231-254, 2012
52012
Online relationships and dialogue orientation in the Italian hospitality industry
S Romenti, R Minazzi, G Murtarelli
14th Toulon-Verona Conference Organizational Excellence in Services, ---, 2011
52011
Information and Communication Technologies (ICTs) in Tourism: Concepts and Developments
R Minazzi, R Minazzi
Social Media Marketing in Tourism and Hospitality, 1-19, 2015
42015
Il sistema al momento non può eseguire l'operazione. Riprova più tardi.
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