Customer prioritization: does it pay off, and how should it be implemented? C Homburg, M Droll, D Totzek Journal of Marketing 72 (5), 110-130, 2008 | 419 | 2008 |
Managing dynamics in a customer portfolio C Homburg, VV Steiner, D Totzek Journal of marketing 73 (5), 70-89, 2009 | 181 | 2009 |
How customer satisfaction affects employee satisfaction and retention in a professional services context RV Frey, T Bayón, D Totzek Journal of Service Research 16 (4), 503-517, 2013 | 174 | 2013 |
How price complexity takes its toll: The neglected role of a simplicity bias and fairness in price evaluations C Homburg, D Totzek, M Krämer Journal of Business Research 67 (6), 1114-1122, 2014 | 140 | 2014 |
The impact of endogenous motivations on adoption of IT-enabled services: the case of transformative services in the energy sector P Wunderlich, J Kranz, D Totzek, D Veit, A Picot Journal of Service Research 16 (3), 356-371, 2013 | 93 | 2013 |
How price increases affect future purchases: The role of mental budgeting, income, and framing C Homburg, N Koschate, D Totzek Psychology & Marketing 27 (1), 36-53, 2010 | 64 | 2010 |
Preannouncing pioneering versus follower products: what should the message be? C Homburg, T Bornemann, D Totzek Journal of the Academy of Marketing Science 37, 310-327, 2009 | 62 | 2009 |
How institutional pressures and systems characteristics shape customer acceptance of smart product-service systems E Kropp, D Totzek Industrial Marketing Management 91 (November), 468-482, 2020 | 35 | 2020 |
How price fairness and fit affect customer tariff evaluations P Leinsle, D Totzek, JH Schumann Journal of Service Management 29 (4), 735-764, 2018 | 34 | 2018 |
Preismanagement auf B2B-Märkten: Zentrale Entscheidungsfelder und Erfolgsfaktoren C Homburg, D Totzek Gabler, 2011 | 34 | 2011 |
Big splash, no waves? Cognitive mechanisms driving incumbent firms’ responses to low‐price market entry strategies J Luoma, T Falk, D Totzek, H Tikkanen, A Mrozek Strategic Management Journal 39 (5), 1388-1410, 2018 | 32 | 2018 |
Organizing and Implementing Export Pricing: Performance Effects and Moderating Factors KM Hofer, LM Niehoff-Hoeckner, D Totzek Journal of International Marketing 27 (1), 74-94, 2019 | 28 | 2019 |
Using Multi-Informant Designs to Address Key Informant and Common Method Bias C Homburg, M Klarmann, D Totzek Quantitative Marketing and Marketing Management, 81-102, 2012 | 24 | 2012 |
Many a little makes a mickle: Why do consumers negatively react to sequential price disclosure? D Totzek, G Jurgensen Psychology & Marketing 38 (1), 113-128, 2021 | 15 | 2021 |
Preismanagement auf Business-to-Business-Märkten C Homburg, D Totzek Aufl., Wiesbaden, 2011 | 15 | 2011 |
How displaying price discounts can mitigate negative customer reactions to dynamic pricing A Keller, M Vogelsang, D Totzek Journal of Business Research 148, 277-291, 2022 | 13 | 2022 |
Professionalisierung des Preismanagements auf Business-to-Business-Märkten: Die Rolle der Marktorientierung und der Unternehmenskultur D Totzek, S Alavi Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung: Zfbf, 533-562, 2010 | 13 | 2010 |
Dealing with privacy concerns in product-service system selling: Value-based selling as fair treatment practice EJ Nijssen, M van der Borgh, D Totzek Industrial Marketing Management 105, 60-71, 2022 | 10 | 2022 |
Preisverhalten im Wettbewerb: Eine empirische Untersuchung von Einflussfaktoren und Auswirkungen im Business-to-Business-Kontext D Totzek Gabler, 2011 | 9 | 2011 |
Die Preispolitik professionalisieren M Scholl, D Totzek Harvard Business Manager 32 (4), 42-50, 2010 | 9 | 2010 |