Benjamin Legros
Benjamin Legros
Affiliazione sconosciuta
Email verificata su centraliens.net
Titolo
Citata da
Citata da
Anno
Dynamic repositioning strategy in a bike-sharing system; how to prioritize and how to rebalance a bike station
B Legros
European Journal of Operational Research 272 (2), 740-753, 2019
442019
Optimal scheduling in call centers with a callback option
B Legros, O Jouini, G Koole
Performance Evaluation 95, 1-40, 2016
332016
M/G/1 queue with event-dependent arrival rates
B Legros
Queueing Systems 89 (3), 269-301, 2018
262018
A flexible architecture for call centers with skill-based routing
B Legros, O Jouini, Y Dallery
International Journal of Production Economics 159, 192-207, 2015
252015
Adaptive threshold policies for multi-channel call centers
B Legros, O Jouini, G Koole
IIE Transactions 47 (4), 414-430, 2015
202015
On the scheduling of operations in a chat contact center
B Legros, O Jouini
European Journal of Operational Research 274 (1), 303-316, 2019
112019
A time‐based policy for empty container management by consignees
B Legros, Y Bouchery, J Fransoo
Production and Operations Management 28 (6), 1503-1527, 2019
10*2019
A uniformization approach for the dynamic control of queueing systems with abandonments
B Legros, O Jouini, G Koole
Operations Research 66 (1), 200-209, 2018
102018
Blended call center with idling times during the call service
B Legros, O Jouini, G Koole
IISE Transactions 50 (4), 279-297, 2018
9*2018
Unintended consequences of optimizing a queue discipline for a service level defined by a percentile of the waiting time
B Legros
Operations Research Letters 44 (6), 839-845, 2016
92016
Routing in a queueing system with two heterogeneous servers in speed and in quality of resolution
B Legros, O Jouini
Stochastic Models 33 (3), 392-410, 2017
82017
Transient analysis of a Markovian queue with deterministic rejection
B Legros
Operations Research Letters 47 (5), 391-397, 2019
52019
A linear algebraic approach for the computation of sums of Erlang random variables
B Legros, O Jouini
Applied Mathematical Modelling 39 (16), 4971-4977, 2015
52015
Waiting time based routing policies to parallel queues with percentiles objectives
B Legros
Operations Research Letters 46 (3), 356-361, 2018
42018
Reservation, a tool to reduce the balking effect and the probability of delay
B Legros
Operations Research Letters 45 (6), 592-597, 2017
42017
Call centers with a postponed callback offer
B Legros, S Ding, R van der Mei, O Jouini
OR Spectrum 39 (4), 1097-1125, 2017
42017
Stationary analysis of a single queue with remaining service time-dependent arrivals
B Legros, AD Sezer
Queueing Systems 88 (1), 139-165, 2018
32018
Analysis of base-stock perishable inventory systems with general lifetime and lead-time
C Kouki, B Legros, MZ Babai, O Jouini
European Journal of Operational Research 287 (3), 901-915, 2020
22020
Should we wait before outsourcing? Analysis of a revenue-generating blended contact center
B Legros, O Jouini, G Koole
Manufacturing & Service Operations Management, 2020
22020
Late-rejection, a strategy to perform an overflow policy
B Legros
European Journal of Operational Research 281 (1), 66-76, 2020
22020
Il sistema al momento non pu eseguire l'operazione. Riprova pi tardi.
Articoli 1–20