Kundenbindung im digitalen Zeitalter S Schubach, J Garbas, JH Schumann Manfred Bruhn und Christian Homburg (Hg.): Handbuch Kundenbindungsmanagement …, 2017 | 6 | 2017 |
You want to sell this to me twice!? How perceptions of betrayal may undermine internal product upgrades J Garbas, S Schubach, M Mende, ML Scott, JH Schumann Journal of the Academy of Marketing Science 51 (2), 286-309, 2023 | 5 | 2023 |
How can customers cope with cognitive demands of professional services? The role of employee coping support J Garbas, M Blaurock, M Büttgen, Z Ates Psychology & Marketing 40 (5), 867-887, 2023 | 3 | 2023 |
You are lying! How misinformation accusations spread on Twitter AS Galande, F Mathmann, C Ariza-Rojas, B Torgler, J Garbas Internet Research 33 (5), 1907-1927, 2023 | 1 | 2023 |
From now to next–Three essays on consumer responses to innovative technology-driven business models J Garbas Universität Passau, 2022 | | 2022 |
Regenerative Service Interactions: An Empirical Summary of Twenty Years of Service Rapport Research Y Van Vaerenbergh, C Orsingher, J Garbas, S Haager, E Hottat, ... Regenerative Service Marketing, 1-4, 2021 | | 2021 |