| A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management BW Ritchie, Y Jiang Annals of Tourism Research 79, 102812, 2019 | 828 | 2019 |
| Bibliometric visualisation: An application in tourism crisis and disaster management research Y Jiang, BW Ritchie, P Benckendorff Current Issues in Tourism 22 (16), 1925-1957, 2019 | 362 | 2019 |
| Building tourism organizational resilience to crises and disasters: A dynamic capabilities view Y Jiang, BW Ritchie, ML Verreynne International Journal of Tourism Research 21 (6), 882-900, 2019 | 282 | 2019 |
| Disaster collaboration in tourism: Motives, impediments and success factors Y Jiang, BW Ritchie Journal of Hospitality and Tourism Management 31, 70-82, 2017 | 254 | 2017 |
| Coronavirus crisis and health care: learning from a service ecosystem perspective RJ Brodie, KR Ranjan, M Verreynne, Y Jiang, J Previte Journal of Service Theory and Practice 31 (2), 225-246, 2021 | 63 | 2021 |
| Risk, crisis and disaster management in hospitality and tourism: a comparative review BW Ritchie, Y Jiang International Journal of Contemporary Hospitality Management 33 (10), 3465-3493, 2021 | 57 | 2021 |
| Developing disaster resilience: A processual and reflective approach Y Jiang, BW Ritchie, ML Verreynne Tourism Management 87, 104374, 2021 | 47 | 2021 |
| Building dynamic capabilities in tourism organisations for disaster management: Enablers and barriers Y Jiang, BW Ritchie, ML Verreynne Journal of Sustainable Tourism 31 (4), 971-996, 2023 | 37 | 2023 |
| A resource-based typology of dynamic capability: Managing tourism in a turbulent environment Y Jiang, BW Ritchie, ML Verreynne Journal of Travel Research 61 (5), 1006-1023, 2022 | 31 | 2022 |
| Worry and anger from flight delay: Antecedents and consequences Y Jiang, S Li, J Huang, N Scott International Journal of Tourism Research 22 (3), 289-302, 2020 | 30 | 2020 |
| The effect of flight delay on customer loyalty intention: the moderating role of emotion regulation S Li, Y Jiang, B Cheng, N Scott Journal of Hospitality and Tourism Management 47, 72-83, 2021 | 17 | 2021 |
| Crisis management and strategic implications. Y Jiang, N Scott, BW Ritchie Strategic Management in Tourism, CABI Tourism Texts, 264-278, 2018 | 12 | 2018 |
| Building dynamic capabilities and organizational resilience in tourism firms during COVID-19: A staged approach G Prayag, Y Jiang, M Chowdhury, MI Hossain, N Akter Journal of Travel Research 63 (3), 713-740, 2024 | 6 | 2024 |
| Tourism, globalisation, and natural disasters BW Ritchie, Y Jiang Handbook of globalisation and tourism, 188-197, 2019 | 6 | 2019 |
| Travel live-streaming empowerment amid crises: a processual and psychological view Z Deng, Y Jiang, J Wang Current Issues in Tourism 27 (3), 341-349, 2024 | 2 | 2024 |
| Managing youth leisure mass gatherings: A coordinated service response for ‘Safer Schoolies’ LJ Ferris, T Cruwys, JA Rathbone, M Stevens, Y Jiang Leisure Studies 42 (5), 769-787, 2023 | 2 | 2023 |
| Queensland Tourism Workforce Crisis Resilience & Recovery Project: regional consultation workshops report R Robinson, Y Jiang Queensland Tourism Industry Council, 2021 | 1 | 2021 |
| Events Employment Crises’ Impacts and Resolutions (Richard NS Robinson and Yawei Jiang) RNS Robinson, Y Jiang Crisis Management and Recovery for Events: Impacts and Strategies, 2021 | 1 | 2021 |
| Employee resilience during crisis: A three-tiered perspective on its ‘can-do’and ‘reason-to’motivational factors RNS Robinson, H Yan, Y Jiang Tourism Management 103, 104912, 2024 | | 2024 |
| Collaborative Structure and Actions in Tourism Disaster Management: A case of Cyclone Marcia in Central Queensland, Australia Y Jiang, BW Ritchie Tourism, Cyclones, Hurricanes and Flooding 99, 2024 | | 2024 |
Professor Brent W. RitchieUniversity of QueenslandVerified email at uq.edu.au
