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Veronica Martinez
Veronica Martinez
Associate Professor of Services and Sustainability, University of Cambridge
Verified email at cam.ac.uk - Homepage
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Cited by
Cited by
Year
State-of-the-art in product-service systems
TS Baines, HW Lightfoot, S Evans, A Neely, R Greenough, J Peppard, ...
Proceedings of the Institution of Mechanical Engineers, Part B: journal of …, 2007
29662007
Towards a definition of a business performance measurement system
M Franco‐Santos, M Kennerley, P Micheli, V Martinez, S Mason, B Marr, ...
International journal of operations & production management 27 (8), 784-801, 2007
11682007
Challenges in transforming manufacturing organisations into product‐service providers
V Martinez, M Bastl, J Kingston, S Evans
Journal of manufacturing technology management 21 (4), 449-469, 2010
8322010
Creating and managing value in collaborative networks
US Bititci, V Martinez, P Albores, J Parung
International Journal of Physical Distribution & Logistics Management 34 (3 …, 2004
5132004
Assessing value-in-use: A conceptual framework and exploratory study
EK Macdonald, H Wilson, V Martinez, A Toossi
Industrial Marketing Management 40 (5), 671-682, 2011
5092011
A classification model for product-service offerings
P Gaiardelli, B Resta, V Martinez, R Pinto, P Albores
Journal of cleaner production 66, 507-519, 2014
3222014
Measuring and managing performance in extended enterprises
US Bititci, K Mendibil, V Martinez, P Albores
International Journal of Operations & Production Management 25 (4), 333-353, 2005
3112005
Digital transforming capability and performance: a microfoundational perspective
TT Sousa-Zomer, A Neely, V Martinez
International Journal of Operations & Production Management 40 (7/8), 1095-1128, 2020
2412020
Does the balance scorecard work: an empirical investigation
A Neely
Cranfield University School of Management, 2008
2212008
Exploring the journey to services
V Martinez, A Neely, C Velu, S Leinster-Evans, D Bisessar
International Journal of Production Economics 192, 66-80, 2017
1912017
Achieving customer satisfaction through integrated products and services: An exploratory study
JZ Raja, D Bourne, K Goffin, M Çakkol, V Martinez
Journal of Product Innovation Management 30 (6), 1128-1144, 2013
1882013
Blockchain-driven customer order management
V Martinez, M Zhao, C Blujdea, X Han, A Neely, P Albores
International Journal of Operations & Production Management 39 (6/7/8), 993-1022, 2019
1652019
Digital transformation capability maturity model enabling the assessment of industrial manufacturers
E Gökalp, V Martinez
Computers in Industry 132, 103522, 2021
1272021
Rigor in qualitative supply chain management research: Lessons from applying repertory grid technique
K Goffin, JZ Raja, B Claes, M Szwejczewski, V Martinez
International Journal of Physical Distribution & Logistics Management 42 (8 …, 2012
992012
Digital transformation in service management
M Matzner, M Büttgen, H Demirkan, J Spohrer, S Alter, A Fritzsche, ICL Ng, ...
Nomos Verlag, 2018
962018
Managing triads in a military avionics service maintenance network in Taiwan
TJA Peng, NJ Lin, V Martinez, CMJ Yu
International Journal of Operations & Production Management 30 (4), 398-422, 2010
872010
Digital transformation maturity assessment: development of the digital transformation capability maturity model
E Gökalp, V Martinez
International Journal of Production Research 60 (20), 6282-6302, 2022
752022
Aligning value propositions in supply chains
V Martinez, US Bititci
International Journal of Value Chain Management 1 (1), 6-18, 2006
652006
How can hackathons accelerate corporate innovation?
M Flores, M Golob, D Maklin, M Herrera, C Tucci, A Al-Ashaab, L Williams, ...
Advances in Production Management Systems. Production Management for Data …, 2018
642018
A configurational approach to servitization: review and research directions
M Kohtamäki, SC Henneberg, V Martinez, K Kimita, H Gebauer
Service Science 11 (3), 213-240, 2019
632019
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